CHURN FM
CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.
CHURN FM
Latest Episodes
EP308 | AI Makes Building Easier. Differentiation Still Takes Work.
Today on the show we have April Dunford, positioning expert and author of Obviously Awesome and Sales Pitc...
EP307 | Signed, Sealed… Now What? Turning New Customers Into Long-Term Growth
Today on the show we have Emilia D’Anzica, customer success and GTM coach and founder of Growth Molecules.In this episode, Emilia shares why customer lifecycle management is becoming essential f...
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EP306 | Beyond Retries: Why Payments Fail and How to Recover Them | Jack Cregan
Today on the show we have Jack Cregan, Founder of Paymend, a company helping online businesses turn declined transactions into recovered reven...
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EP305 | What Happens When Marketing and CS Share a Leader | Rebecca Stone
Today on the show we have Rebecca Stone, Chief Customer and Marketing Officer at Plume.In this episode, Rebecca shares how bringing marketing and customer success under one leader can create a stronger understanding of the customer journ...
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E304 | Why Product Delight Is No Longer Optional | Nesrine Changuel (Skype, Google, Spotify)
Today on the show, we have Dr. Nesrine Changuel, founder of Product Excellence and Product Management Career Lab Director at ESSEC Business School. Prior to Product Excellence, Nesrine held senior product roles at Google, Spotify, and Microsoft...
